Apple posts official support doc with temporary workarounds for Messages bug

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Earlier this week a bug was discovered that centered around a string of text that when received via a message would cause your iPhone Springboard to crash and the Messages app to crash continuously. At the time, Apple said it was aware of the bug and working to push an update to fix it. In the meantime however, the company tonight has published an official support document with a few suggestions on how to temporarily work around the issue.

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Apple confirms tattoo issue with Apple Watch in updated support document

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Apple has confirmed reports of problems using the Apple Watch on tattooed wrists. The company has quietly updated a support page on the heart-rate functionality.

Permanent or temporary changes to your skin, such as some tattoos, can also impact heart rate sensor performance. The ink, pattern, and saturation of some tattoos can block light from the sensor, making it difficult to get reliable readings.

Apple Watch owners on Reddit and Twitter have been posting conflicting reports and video, some showing that the heart-rate functionality works fine with their tattoos, others showing either no reading at all or erratic readings …  Read more

What Apple Watch damage is covered by warranty? Here’s how Apple will determine what’s eligible

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Apple will be doing a visual mechanical inspection of the Apple Watch, like with the rest of its products, when customers bring in a damaged device for repair. But what will be covered under your warranty exactly? And what issues will Apple be looking for to determine what is eligible for repair under or out of warranty? Head below for all the details… Read more

Apple Watch Edition perks: 24/7 support, private 1-hour appointments, no lines

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After hiring a new team of fashion sales and marketing experts from Yves St. Laurent, Louis Vuitton, and Burberry, Apple has developed a unique Apple Store purchasing experience just for the 18-karat gold Apple Watch Edition, according to sources briefed on the launch plans. When a customer interested in the Apple Watch Edition enters the store, he or she will be given no-wait access to a dedicated Expert, who will provide a personalized “journey” from the beginning of the appointment until the end, as much as one hour later. There will even be a new option for at-home video conferencing rather than in-store personal setup. By design, it will be more “elegant” than the budget-focused experience Apple Watch Sport customers receive…

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Text strings hint at Siri gaining support for Polish, Czech, and Slovak languages soon

A series of text strings discovered within iOS 8.1.2, and included on software versions dating back to at least iOS 8.1, suggest that Siri could soon receive expanded language support on iPhone and iPad. The localized strings provide translated references to how Siri would display things like settings toggles, restaurants and reservations, and sports information in Czech, Slovak, and Polish. Read more

Certain card types through some banks (and all corporate cards) are not yet supported on Apple Pay

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Update: Apple has removed support for prepaid cards from American Express. It also added a column for corporate cards, hinting that support for those cards might be on the way.

With Apple’s launch of its new Apple Pay payments service in the US yesterday, it has now published a support document detailing supported card types from each of its initial banking partners. We already knew that MasterCard, Visa, and American Express cards would be supported initially through a growing list of banking partners, but the support document shows certain types of cards, like business and corporate cards, aren’t yet supported through some banks. Read more

Apple creates tool for removing free U2 album from iTunes library after public reaction (U: Eddy Cue comments)

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Tim Cook and U2 announced that the band’s new album “Songs of Innocence” would be automatically gifted to Apple’s over 500 million iTunes users last week following the announcement of the new iPhone 6 and iPhone 6 Plus, but many iTunes users were not happy with seeing music from U2 added to their iTunes libraries (even for free).

While iTunes supports a way to “hide” previous purchases, the complaints and confusion apparently grew loud enough to warrant a dedicated support site for permanently removing the free U2 album from iTunes purchase history. Apple says once you remove the free album from your iTunes purchase history and library, you will need to “get it again” if you decide you want it. The U2 album is available for free until October 13th next month when the album will then be available for sale at various retailers. View below for information on how to remove the free U2 album… Read more

MLB At Bat mobile apps adding Chromecast support today for Premium subscribers

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Google announced today on its Chrome blog that Major League Baseball is adding support for its $35 Chromecast streaming stick through the MLB At Bat app for Android and iOS. That means that users with the app and an MLB.TV Premium subscription will be able to stream live and on-demand video content from the app (or from a browser tab in Chrome through MLB’s site) to a Chromecast connected TV. You’ll also be able to use the phone or tablet you’re streaming from as a second-screen experience to “check scores, stats and news” while watching the game on the bigger screen: Read more

Sprint MVNO ‘Ting’ will add support for iPhone 5 on its usage based plans next week

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Update, March 11: As expected, Ting just confirmed official iPhone 5 support. It expects support for the iPhone 5s and 5c to come by September. Full details in our original article below:

Soon users will be able to activate their unlocked Sprint iPhone 5 on Ting, the Tucows-owned Sprint MVNO offering no-contract wireless service and usage-based billing. Late last year we reported that the company had made a deal with Apple and Sprint to begin supporting iPhones. At the time the bring-your-own-device support was limited to the iPhone 4 and 4S and sources told us iPhone 5 support was held up by Sprint, which doesn’t typically offer popular devices to its smaller carrier partners until they are at least a generation or two behind. Now, with the iPhone 5s & 5c on the market for almost half a year, sources say Sprint and Apple are finally ready to give Ting the go ahead for iPhone 5 support. Read more

Review: Logitech PowerShell iPhone controller has game if developers embrace it

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Following the introduction of Apple’s new MFi game controller frameworks at WWDC in June, well-known accessory makers this month have released some of the first Apple-certified, Made for iPhone gaming controllers. Today I’m taking a look at one of those controllers with the new Logitech PowerShell, followed by some details on exactly how it differs from the new MOGA controller and exactly what to expect from Apple’s new controller experience as we wait for developers to update games with support.  Read more