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Apple Retail

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Apple operates more than 500 retail stores across the globe.

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Apple Store robberies: Patent describes potential counter-measures

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Apple Store robberies, where thieves grab display devices from tables, can be traumatic for those in the store at the time, as well as a hassle for the company and customers alike. An Apple patent granted today describes ways the company could fight back.

Groups of thieves have been able to steal many tens of thousands of dollars worth of display products within the space of just two or three minutes…

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Apple Store employees raise concerns about working conditions amid latest wave of COVID-19 pandemic

2021 wasn’t an easy year for Apple when it comes to the relationship with its employees, as some of them have publicly decided to demand better working conditions. However, this doesn’t only affect corporate positions. 9to5Mac has learned that the situation for employees in Apple Retail Stores is not the best either, as they complain about working conditions amid the COVID-19 pandemic.

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Apple Store bag search settlement not perfect, says judge, but can proceed

Apple Store bag search settlement gets go-ahead

A settlement reached in an Apple Store bag search dispute has been given provisional approval by a court. The judge said that the agreement was not perfect, but on balance it was good enough to be allowed to proceed.

The case related to the fact that Apple required retail store staff to submit to bag searches after they had clocked out, meaning that the 10-15 minutes they spent waiting inside the store for these searches was unpaid …

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Apple sales in Turkey resume, but with a 25% price hike to reflect currency crash

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Apple sales in Turkey have resumed after the company suspended them due to a currency crash in the country. However, local prices have been increased by 25% to reflect the devaluation of the Turkish lira against the US dollar.

Apple suspended sales from the local online store, and there have been conflicting reports that it also turned people away from retail stores

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Apple shares photos of reopened Grove Los Angeles store [Gallery]

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Apple announced a few weeks ago that it was moving the Grove Apple Store in Los Angeles to a new location. Now, it’s finally opened to the public. Apple’s The Grove retail in Los Angeles is one of the most important stores for the company. After two decades of history, Apple decided to change its location so it would be able to welcome even more customers.

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First Apple store in The Bronx opens with refreshed design, dedicated pick up section, and new Today at Apple tables

Apple today opened a new retail store in The Bronx at The Mall at Bay Plaza. This marks the first time Apple has had a store in The Bronx borough of New York City. The new store features an updated design with several new elements not seen before in other stores. New features range from an all-new space dedicated specifically for in-store pick-up to newly designed Today at Apple tables.

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