Opinion pieces & commentary

Mark Gurman revealed on Friday that Apple has introduced a new reward program designed to boost iPhone sales in Apple Stores.

The program’s goal is to push Apple retail employees to sell more iPhones by promising rewards and all-expense paid vacations to Cupertino, California to employees who sell the most iPhones in their region, according to sources.

I do, of course, recognize the pressure Apple is under following flat iPhone sales last quarter and the company warning that its revenue will this quarter see its first ever year-on-year decline since 2003. But Tim Cook has himself repeatedly claimed that Apple focuses on making great products rather than sales numbers, repeating this line earlier this month.

Offering staff incentives to push iPhone sales strikes me as a mistake with the potential to damage the company’s image …

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Discussing the FBI case with a friend yesterday, one distinction that seems worth addressing is the difference between a backdoor into iPhones – which is what law enforcement agencies have so far been calling for – and what we might term a master key, which is what the FBI is calling for in this particular case.

Law enforcement agencies have so far been calling for Apple to abandon its use of strong encryption. Technically, they want Apple to build in a backdoor route into that encryption for use by law enforcement agencies, but that’s the same thing: strong encryption with a built-in flaw is not strong encryption. It’s only a matter of time before hackers find and exploit it.

What the FBI is asking in the San Bernardino case is quite different. Instead of asking Apple to weaken the encryption, they want it to weaken the lock guarding access to the phone by removing the auto-wipe and time-delay functions. That would leave the phone vulnerable to a brute-force attack.

And, the FBI assures us, it isn’t asking Apple to do this for all iPhones, just this one specific device. It’s a very different scenario, and one that sounds superficially harmless …

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No one will be surprised to hear that I greatly prefer Apple’s platform to those of competitors. I’ve often argued that if you want a single ecosystem where everything Just Works across devices, Apple still has a significant lead, even if other platforms are gaining ground.

But that doesn’t mean I think Apple’s own platform is perfect. There are reliability issues that mean the platform doesn’t always live up to that Just Works ideal, and there are annoyingly persistent bugs which the company doesn’t seem in any hurry to fix.

In a podcast interview on Friday, Eddy Cue and Craig Federighi argued that while all software has bugs, the sheer number of users means that complaints are “amplified,” making them appear more prevalent than they are in reality. There may be some truth in this – at least on the iOS side – but I’d argue that Apple allows known bugs to persist through too many platform and app releases …

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Apple’s history when it comes to social networks is not the brightest. The company launched the infamous Ping social networking tool back in 2010, only to shut it down two years later. This year, alongside the announcement of the highly anticipated Apple Music streaming service, the company launched Connect, a different take on a social network based entirely around music. Connect is much different from traditional social networks like Twitter and Facebook, though.

To unveil Connect, Apple brought out popular hip-hop artists Drake, who gave the service a ringing endorsement, as well as Trent Reznor. Drake touted that the service would provide a revolutionary way for artists to interact with their fans, but 8 months after the launch of Connect, it has yet to catch on with artists and listeners alike. Likewise, the feature hasn’t really received any updates or improvements from Apple in that time period either and there are certainly things that could be improved. Read on to find out some ways in which Apple Music could be enhanced…

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Holdouts awaiting a modern 4-inch iPhone have a lot to look forward to with the expected iPhone 5se next month. A mix of iPhone 6 and iPhone 6s technology in a one-hand friendly, iPhone 5-sized case.

It sounds compelling enough that I’ve already considered parting ways with my giant iPhone 6s Plus megaphone and returning to the days of easily pocketable iPhones next month. But based on what we know now, the “upgrade/downgrade” depending on how you look at it would mean losing 3D Touch and a 128GB storage option. That’s not a huge deal for me, especially with Live Photos as an expected feature, but dropping from the 6s cameras back to the 6 cameras really sours the deal for me.

While 4-inch iPhone fans will likely be plenty happy with the iPhone 5se next month and the mid-cycle release is an interesting new strategy, a 4-inch iPhone 7 released in the fall alongside the expected 4.7-inch and 5.5-inch upgrades with comparable specs would simplify the buying decision for me. Here’s why I don’t think that will happen anytime soon (and how Apple could pull it off).

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There’s been a lot of conversation this week around the quality of Apple’s software and services, and yesterday’s brief App Store outage certainly didn’t help. It’s true that new services like Apple Music and iCloud Photo Library are improving but aren’t rock solid yet, but there are two things that currently sour the app experience for me.

First, Apple only does a so-so job of implementing new software features from operating system updates into their own apps. It’s too easy to rattle off a dozen examples. Second, major players like Facebook and YouTube don’t have first class apps that showcase new software features either, and this is where customers spend the most amount of time.

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We learned this week that Apple Pay has reached a new milestone with 2 million locations accepting the iPhone and Apple Watch-based mobile wallet. This an impressive climb for the service that launched with just over 220,000 locations on board in fall 2014, but what does it look like in everyday use and what’s next for Apple Pay?

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Apple has been talking about the post-PC era ever since the original iPad launch in 2010, with Steve Jobs suggesting that PCs would be the ‘trucks’ of the computing world while most people would be happy with ‘cars’ aka iPads.

Tim Cook picked up the post-PC baton the following year, and has more recently presented himself as proof of the idea and argued the point more aggressively following the launch of the iPad Pro.

I think if you’re looking at a PC, why would you buy a PC anymore? No really, why would you buy one? Yes, the iPad Pro is a replacement for a notebook or a desktop for many, many people. They will start using it and conclude they no longer need to use anything else, other than their phones.

It’s a stance I agree with … to some extent …

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When Apple first made the move into larger-screen phones with the launch of the iPhone 6 and iPhone 6 Plus, there was only tiny difference between them in terms of features: the larger-screened model included optical image stabilization while the smaller one didn’t. This was likely driven simply by the practicality of fitting the technology into the larger device rather than any real intention to differentiate the two devices feature-wise.

But the rumors suggest that the iPhone 7 Plus may offer a dual-camera system, offering optical zoom, while the smaller iPhone 7 won’t. A fresh report today suggests that a number of camera lens makers have sent dual-lens samples to Apple for testing with the iPhone 7 Plus.

Assuming the optical image stabilization also remains exclusive to the Plus, the combination of the two features means that – for the first time – some of those who might have opted for the smaller model now have reason to consider the larger one instead. Could this suggested second step by Apple indicate that it intends to increasingly differentiate the two flagship iPhone models as time goes on … ?

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If early indications are anything to go by, 2016 looks to be a relatively big year for Apple. After an ‘s’ year of iPhone upgrades, no new iPad Air model, and the original Apple Watch hardware going on two years of age, there is huge potential for the company to impress users and investors alike. We’ve already seen a handful of leaks and rumors pointing to possible releases for Apple this year, which makes us wonder: What rumored 2016 Apple product excites you the most?

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Welcome to the latest edition of Jeremy’s 5, my latest roundup of 5 interesting little things that aren’t big enough for full articles, but are still worth sharing with you.

This week, I’m looking at Enblue’s iPad Pro upgrade kit for an excellent multi-device dock, Olloclip’s Studio accessory bundle for iPhone photographers, AAXA’s P5 video projector, Apple innovation/execution in 2016, and the likelihood of an Apple virtual reality solution in the near future…

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Apple has long been rumored to have an interest in the virtual reality market, but the company itself has always remained quiet on the technology. That’s not an unusual strategy for Apple, though, as it often only makes very general, or even negative, comments about a technology until it is ready to announce its own foray into a market. During the company’s earnings call for the first quarter of 2016, however, CEO Tim Cook was asked about his opinions on virtual reality.

Speaking on the call, Cook said that he thinks virtual reality has some interesting applications and noted that he doesn’t think it is a niche market, a comment often used against the technology by its naysayers. “I don’t think VR is a niche,” Cook said. “It’s really cool and has some interesting applications.”

This begs the question as to what exactly Apple has planned for virtual reality. There are a variety of possibilities, some of which companies like Google have already capitalized on. As we’ve learned in the past, however, Apple has no problem with launching its own version of a technology later in the game. So, let’s talk about some of the potential places in which Apple could implement virtual and augmented reality technologies…

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Six years ago today Steve Jobs introduced the iPad on stage in what was arguably one of the best product demos from Apple or any other tech company for that matter. The hype was tremendous but the demo was low key.

Jobs plainly explained why the iPad needed to exist and where Apple believed it fit between iPhones and Macs, then offered an almost hypnotizing demonstration of what using an iPad was like. Highlighting the intimacy of the tablet, Jobs demoed the iPad on stage while comfortably seated for a full 12 minutes. If you’ve never watched the demo or haven’t seen it lately, queue it up and see for yourself how much it stands out from nearly every other product introduction.

Six years in, the iPad has matured from a single product to a whole product line with multiple screen sizes, price points, and even accessories specific to the tablet. iPad sales peaked two years ago, though, and that peak’s clearly not temporary like many believe it is with the iPhone. Even with a whole new display size with the iPad Pro, Apple saw year-over-year declines with iPad sales last quarter.

So how exactly have iPad sales been changing over the years, what has Apple done to address the product category, and what opportunities remain for the tablet family?

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After literally years of analysts claiming that we’ve reached ‘peak iPhone’ – that Apple’s year-on-year growth had gone as far as it could go – that day has finally arrived. iPhone sales last quarter were essentially flat (up just 0.4% year-on-year), and the company yesterday forecast that this quarter will see its first ever year-on-year decline in revenue since 2003.

If Apple hits the midpoint of its projected revenue for the current quarter, it will suffer a year-on-year fall in income of 11%. For the first time in 13 years, the ‘Apple is doomed’ merchants can cite real-life numbers as support for their position.

The reality, of course, is far more nuanced. There are some very specific reasons why the current quarter will be such a tough one, and why ‘peak iPhone’ is likely to be temporary, and I’ll get to those in a moment. But there’s also a bigger picture that suggests that Apple may have to be willing to think the unthinkable when it comes to the huge margins it has been able to enjoy to date …

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I remarked on a recent episode of 9to5Mac’s Happy Hour podcast that the rumored 4-inch iPhone would absolutely need to take Live Photos for me to even consider giving it a serious test run. I’ve taken enough really good Live Photos — full resolution still images with brief motion and sound captured as well — on my iPhone 6s Plus that it’s one feature I wouldn’t trade.

Then on Friday we had Mark Gurman’s reporting that Apple was planning Live Photos, an iPhone 6s feature, for the expected 4-inch iPhone 5se (which likely won’t be called 6c). Today that reporting was followed up with the possibility that the iPhone 5se could have the same processor and co-processor as the iPhone 6s, albeit with fewer pixels to push with a smaller display.

Suddenly the iPhone 5se is sounding less like last year’s hardware recycled and more like a serious 4-inch phone to consider. But who is the iPhone 5se for and is it really worth considering if you’re like me and run to the latest and greatest hardware? I’m still thinking through this prospect myself, and I have a few thoughts worth considering before the device is officially unveiled …

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With KGI suggesting that we could see new MacBook models as early as the first half of the year, I thought it would be a good time to expand on the suggestions we made in our 2016 roundup and speculate in a little more detail on what we might expect from those machines.

There is rather a lot of speculation involved, for a couple of reasons. First, while we tend to see a number of leaks and rumors for the iPhone – not least from our own Mark Gurman – there are notably fewer for Macs. We’ll likely see some nearer the time, but we could as yet still be six months out.

Second, it’s easier to predict what Apple is likely to do with regard to the MacBook range than when it might do it. I’ve argued before that we can at some point expect Apple to drop the MacBook Air label, leaving two ranges known as the MacBook and the MacBook Pro. But whether that will happen this year or next is, I think, harder to guess.

But let’s start with what we know about the technology available to Apple this time around …

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Welcome to the latest edition of Jeremy’s 5, my latest quick roundup of 5 interesting little things that aren’t big enough for full articles, but are still worth sharing with you.

This week, I’m looking at the next wave of emoji, T-Mobile’s 4G LTE CellSpot, Google Photos, iCloud/iTunes Account Merging, and battery drain from the latest iOS beta…

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It was only a few months ago that the iPhone 6s and iPhone 6s Plus were made available, but rumors regarding the upcoming iPhone 7 have been circulating for several months now. Rumors have ranged from design changes to new software features to new hardware features and more. While it’s certainly possible that Apple could go all out and introduce every rumored feature with the iPhone 7, it’s likely some of the speculated features are either not real or will be held for future generation devices. So, we want to know, which of the rumored features has you most excited for the iPhone 7? Participate in the poll below and read on as we discuss each of the rumored features…

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Phil Schiller said in 2013 that “education is in Apple’s DNA,” and it’s no exaggeration. The company’s commitment to the education sector was there from the very beginning. Steve Jobs told the Smithsonian that he wanted to donate a computer to every school in the U.S. as long ago as 1979.

I thought if there was just one computer in every school, some of the kids would find it. It will change their life. We saw the rate at which this was happening and the rate at which the school bureaucracies were deciding to buy a computer for the school and it was real slow. We realized that a whole generation of kids was going to go through the school before they even got their first computer so we thought the kids can’t wait. We wanted to donate a computer to every school in America.

The company couldn’t afford it in those days, but Steve lobbied Congress to introduce a bill that would have created sufficient tax breaks to make it possible. That attempt failed, but Apple did succeed in brokering a tax deal in California that saw the company donate an Apple IIe to every school in California. Apple led the PC market in education for a time, and even created education-specific Mac models.

More recently, Apple appeared set to bring its educational success into the iPad era in 2013 when it announced a $30M deal (that would eventually have been worth a quarter of a billion dollars) to equip every student in the LA Unified School District with an iPad. If that program had succeeded, it would have created a template for rolling out similar ones across the whole of the USA. Instead, it failed catastrophically, and it now appears that Chromebooks are winning where iPads have failed …

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Welcome to the latest edition of Jeremy’s 5, my latest quick roundup of 5 interesting little things that aren’t big enough for full articles, but are still worth sharing with you.

This week, I’m following up my pre-CES predictions with quick post-CES thoughts, discussing a classic game emulator, mulling Apple News, and offering a few thoughts on future Apple products: the Apple Watch 2 and second-generation 12″ MacBook…

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When it was discovered that Apple applied for trademarks for Beats 2, 3, 4, etc, it seemed pretty obvious the company was considering expanding its 24/7 Beats 1 radio station that it’s promoted as a key part of its new Apple Music service since launch.

And it’s not a stretch to imagine how it could easily expand on the mainstream programming found on Beats 1 currently. Think of a 24/7 station that focuses specifically on one genre like rock, jazz, or hip-hop, for example, with shows programmed to focus on subgenres or featuring guest hosts and regular segments much like Apple’s Beats 1 station. To me this seems like a natural progression for Beats radio as part of Apple Music, but it’s possible Apple could also include more than just more music with Beats 2, 3, and beyond.

Sports/Talk Radio/Podcasts… 

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