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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

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15th-Century ruins discovered during construction of Apple’s new Madrid flagship store

Spanish news site El País reports that what remains of a 15th Century hospital wall have been uncovered in what will become the basement of Apple’s new flagship store in Madrid, expected to open by the end of the year. The 6000-square metre store will be Apple’s 11th store in Spain, and its fourth in the capital, Madrid.

The technology giant’s renovation of the building located at number 1, Puerta del Sol — formerly the Paris Hotel — led to the discovery of the outer walls of the Buen Suceso hospital, next to the church of the same name. Both buildings were demolished in 1854 to make room for the square.

The remains of the church were initially discovered during the construction of the new Sol Metro and Cercanías light rail station in June 2009, halting the project for 10 months. The ruins were subsequently preserved in the mezzanine of the station, sheltered behind glass partitions.

The permit to develop the site was issued in the knowledge that further ruins might be discovered.

Apple is said to have considered installing a section of glass floor to allow the ruins to be viewed in a similar manner to the rail station…
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Apple Stores also discounting select Epson printers, get $20 off until Sept. 6

Yesterday we reported that Apple is discounting select HP printers models in its stores for $50. This is an instant $50 savings and no rebate is required. We also reported that Apple would be heavily promoting Epson printers in its stores for the summer, but there had not been any indication of a similar sale for that brand. However, we’ve now learned that select Epson models will be reduced in price by $20 (image above). The sale runs until September 6th.


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Apple launches 2013 Back to School promo: $100 App Store card with Macs, $50 card with iPhone/iPad

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As we reported would occur, Apple has just launched its annual Back to School promotion for students. The program launched in January for students in Australia, and today, the new program was opened up for students in the United States and several other nations across the world.

Like we reported, the program offers students a $100 Mac App Store/iTunes Store/iBookstore gift card with purchase of a new Mac computer. $50 gift cards of the same kind are offered for iPad and iPhone (for the first time) purchases…


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Apple likely to kick off Back to School promo this week; $100 gift cards with Macs, $50 cards with iPad/iPhone

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Last year’s <a href="http://forums.vwvortex.com/showthread.php?5795702-100-Apple-iTunes-App-Store-gift-card">card</a>

Update (July 2nd): Yep. Runs until September 6th. $100 card with Macs, $50 with iPad/iPhone.

Apple will likely begin its annual Back to School promotion this week (perhaps as soon as tomorrow), according to Apple retail sources. The promotion will give eligible students an iTunes/App Store gift card with the purchase of a Mac, iPad, and for the first time, an iPhone. The gift cards that come with Mac purchases will be worth 100$ while the cards accompanying the iOS Devices will be worth $50…


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Apple Online Store opens in Russia, establishes direct sales in key emerging market

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Today, Apple has finally launched a version of its official online store for customers in Russia. The online store is similar in style to Apple’s online stores in other countries. Customers in Russia are now able to order iPhones, iPads, iPods, Macs, accessories, and more directly from Apple to their homes. Apple is celebrating the launch by taking up Apple Russia’s homepage to announce the new store (image above)…


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New Apple Store at QuakerBridge Mall near Princeton, NJ opening Saturday (Updated)

9to5Mac reader @TylerBiedka over the weekend visited the upcoming site of a new Apple Store at the QuakerBridge Mall just a few miles south of Princeton, NJ.

It has been speculation that Apple will be opening a new store in the newly upgraded QuakerBridge Mall, just 5 miles south of Princeton University sometime this fall.
It seems as though they might be ahead of schedule. I was there just last night, and the traditional black barrier was up with the logo and website. Although today was a different story. The black barrier was gone, the steel frame is exposed, and just the glass is covered in black wrap. (Please see attached images).
In addition, as I walked up to the store, my iPhone 5 picked up on the Apple Store wifi. It seems as though the store will be open early to mid july. (Please see attached wifi screenshot).

The new store site hasn’t exactly been a secret but with a working Wifi and the telltale black signage, it would appear that the Autumn opening speculation might be a bit conservative.

Update: (June 25th) The Store page has gone live indicating that it will open on Saturday morning.

Apple building a new flagship store in Palo Alto – close by the Microsoft one

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ifoAppleStore (via TechCrunch) reports that Apple is building a new “big, visually stunning” flagship store in Palo Alto – in the Stanford shopping center, close to the store Microsoft opened last year.

This store design was completed in 2011 by Apple’s long-time architectural firm Bohlin Cywinski Jackson. It was approved by Steve Jobs about six months before Tim Cook assumed the position of CEO in August of that year. It took another year to refine the design and obtain building approvals. Demolition on the former building began late last year.

If you’re keen to get a preview of what Apple has planned for its retail stores, Palo Alto is reputedly the place to be … 
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iPad and iPod pricing increased in Japan, reportedly due to weaker Yen

Today, Apple’s online store for Japan was updated with a slew of new prices for models of the iPad, iPad mini, and the various iPods. The pricing is higher than before today’s update. The price hikes are reportedly due to a weaker Yen (Japan’s currency). For example, as shown in the above image, both the iPad mini and 4th generation iPad prices have been escalated. A similar transformation has occurred for the iPod touch:


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Apple drops education pricing on entry level MacBook Pro to $999 ($200 off retail)

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Apple is making quite a few quiet announcements today. Earlier it introduced a new stripped down $229 fifth-gen iPod touch to replace the fourth-gen touch and also announced 100M iPod touches sold to date. Apple has also now made a change to its education pricing on non Retina MacBook Pros by dropping the $1099 entry level price point to $999. That makes the price of the device $200 cheaper than Apple charges to non education customers.

Apple has not yet made an official announcement, but several 9to5 readers noticed the pricing change early this morning. The second up 2.9GHz MacBook Pro is also now selling for $1,299 ($200 off retail compared to the $100 off most models are available for).

While the new pricing is of course only available to those that qualify for an education discount, we’ve been seeing the same deal pop up on 9to5Toys quite frequently.


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Apple cuts prices again on refurbished iPads

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From 9to5Toys.com:

Apple this morning dropped prices across the board on iPads in its refurbished section of the online Apple Store as noted by MacRumors. We’ve recently seen quite a bit of iPad price reductions at 9to5Toys, some even steeper than this. For instance, Walmart has a new iPad mini for $80 off and refurb iPad Mini 16GB for $250. The new Apple Store prices:

iPad mini

– 16 GB Wi-Fi: $279, down from $299 previously and $329 brand-new
– 32 GB Wi-Fi: $359, down from $389 previously and $429 brand-new
– 64 GB Wi-Fi: $439, down from $489 previously and $529 brand-new

– 16 GB Wi-Fi + Cellular: $389, down from $429 previously and $459 brand-new
– 32 GB Wi-Fi + Cellular: $469, down from $519 previously and $559 brand-new
– 64 GB Wi-Fi + Cellular: $549, down from $619 previously and $659 brand-new

Fourth-generation iPad

– 16 GB Wi-Fi: $419, down from $449 previously and $499 brand-new
– 32 GB Wi-Fi: $499, down from $549 previously and $599 brand-new
– 64 GB Wi-Fi: $579, down from $649 previously and $699 brand-new

– 16 GB Wi-Fi + Cellular: $529, down from $579 previously and $629 brand-new
– 32 GB Wi-Fi + Cellular: $609, down from $679 previously and $729 brand-new
– 64 GB Wi-Fi + Cellular: $689, down from $779 previously and $829 brand-new

Good news for those interested in displays too: Thunderbolt and Cinema Displays are down to $799 (a $30 drop).You know what this usually means…


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Apple now offering PayPal for online store purchases starting with Germany

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As first spotted by our friends over at German language publication Macerkopf.de, Apple appears to be rolling out an option to make purchases on the Apple Online Store using PayPal. The feature appears to be limited to Germany currently, but it could mark the start of a broader roll out to other users.

Apple has never been opposed to offering the option to use PayPal for some services. Users in the U.S. have long been able to setup PayPal as a payment option for their Apple ID on the desktop, allowing them to purchase iTunes content with PayPal on iTunes & the Mac App Store. Apple does, however, already support PayPal payments for its online store in China.

It also allows its education customers to use PayPal for volume purchases of iOS apps, but the privilege didn’t extend to making purchases from the online store at Apple.com.

Apple’s help page for  payments and tax information in Germany now explains how users can opt for PayPal at checkout, but we’ve yet to find the feature live in other countries that we’ve tested.

Users will not have to setup their PayPal as their payment option for their Apple ID, instead they will be redirected to log in using their PayPal username and password at the time of purchase:
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Apple to open gorgeous new San Francisco retail store in Union Square

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Update: AllThingsD got its hands on some better images (above) and a statement from Apple on the new store (below):

“We’re thrilled to be working with the city of San Francisco on a new Apple retail store at Union Square…. Our store on Stockton Street has welcomed over 13 million customers since it opened nine years ago, and we look forward to serving them in an amazing new location when this project is complete.”

San Francisco Chronicle reports today that Apple has now submitted plans to open a new store in San Francisco’s Union Square. The new location would apparently replace Apple’s old retail location just a few streets away at Stockton and Ellis.

The new building is said to give Apple around 45% more space than its old San Fran retail location and will apparently occupy a building formerly home to Levi’s in Union Square at Stockton and Post Streets.

Apple thinks it will add about 50 jobs on top of the 350 it employees at its current Stockton street location:
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Leak causes flood at Fifth Avenue Apple Store, employees blame recent construction

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The New York Post reports that the flagship Fifth Avenue Apple Store in Manhattan was flooded following heavy rain in the city this morning due to a leak in the retail store’s roof. The flood apparently began shortly after opening at approximately 8 a.m while around 15 customers were shopping in the store. According to reports from NY Post, employees blamed construction completed on the location last year for the leak:
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Product showcases appear before Apple Store opening in Berlin

Product showcases in Berlin / (Source: <a href="https://twitter.com/lesliepumm" target="_blank">Leslie Pumm</a> via <a href="http://www.apfelpage.de/2013/04/30/kurz-vor-der-eroeffnung-berliner-apple-store-laesst-die-huellen-fallen/#comment-189317" target="_blank">apfelpage.de</a>)

As we have previously noted, Apple is set to open a gorgeous new Apple Store on May 3rd in Berlin, Germany, and now these beautiful showcases featuring Apple’s  creative product displays have appeared in front of the entrance.

Each Apple Store features an attractive display at the store’s front presenting the latest product, and Apple’s new iPhone kite display is making its way to Apple Stores around the world.

We find these island showcases to be particularly noteworthy as they seem to blend in with the area’s beautiful architecture while still managing to feature Apple’s aesthetically pleasing product displays.

Inside Berlin’s new Apple Store via <a href="http://www.ifun.de/apple-store-berlin-prasentiert-sich-unverhullt-38862/" target="_blank">ifun.de</a>

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Original iPhone will soon reach ‘obsolete’ status in Apple Retail Stores

According to internal Apple documentation, the original iPhone, which first debuted in 2007, will soon enter “obsolete” status, with a few exceptions. The official switch will happen on June 11, 2013, when the iPhone, along with several other Macs and Xserve models will officially be classified as vintage and obsolete products by Apple. Thanks, G! 


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AT&T retail rolls out ‘Genius Bar-like’ online appointment scheduling for in-store assistance

Similar to the Apple Store’s Genius Bar, AT&T now allows customers to schedule in-store appointments online for hands-on help in its retail locations.

Here’s how it works:

Visit www.att.com/storeappointment and choose the store nearest to you, or click “Make appointment” when you’re looking up store location information. One of our store or call center representatives can also help you schedule an appointment.

Choose from the available dates and times listed.

Enter your name, contact information and reason for your visit.

Once scheduled, simply head into the local AT&T store at the scheduled time.

The usual system is based around a walk-in queue, which means you could be waiting for any amount of time depending on the crowd, so this should be very useful to AT&T customers.

Apple updates homepage in China to recognize earthquake, offers donations and support

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Apple has updated its official China website homepage to offer its respect and sympathy following the disastrous earthquake that has affected the country over the past few days.

The acknowledgement present on Apple’s site reads as follows:

Our deepest condolences to those who were taken away by the Sichuan Yaan earthquake, and respect to all the rescuers. May those who have passed away rest in peace, and may the survivors stay strong.

The company has also offered a statement that pledges cash donations and new Apple devices to help schools that have been affected:

In this difficult time our hearts are with the Sichuan earthquake victims. In addition to cash donations to help the victims ride out the storm, we will also commit to donating brand new Apple equipment to some of the schools in the affected region, and the local Apple staff will be on standby to provide support.

Apple has reportedly pledged 50 million Yuan in total. (Thanks to Richard Lai from Engadget for the translations.)

Report claims Apple working with spaceship campus architect Foster + Partners on retail stores

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A render by Foster + Partners of Apple’s soon to be constructed Spaceship campus

Following a report earlier this month that Apple’s Spaceship campus project had increased to nearly $5B as lead architect Foster + Partners attempted to trim around a billion from the budget, a new report today claims Apple is now working with the architecture company on other projects. Marketingmagazine claims “sources close to the project” say Foster will soon be assisting Apple with the design of its retail stores:
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Unofficial Apple ‘union’ leader leaves the company tomorrow

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Photo: Josh Lowensohn/CNET

Cory Moll, an Apple retail employee who founded an unofficial union for Apple Store staff, is leaving the company tomorrow, having apparently resigned.

Moll founded the ‘Apple Workers Union’ as a Facebook page and now-defunct website, describing it as “a movement of empowerment to bring change and improvement of working conditions to Apple’s retail stores” in response to what some employees felt to be low pay and limited opportunity for advancement.

Moll tweeted earlier today  that tomorrow would be his final day. In an email to 9to5Mac and others, he said:
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