Apple Retail

1,465 'Apple Retail' stories September 2010 - July 2018

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Apple operates more than 500 retail stores across the globe.

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

Table of contents

COVID-19: Changes to the Apple Store experience
Apple Stores: What makes them unique?
Hours and locations: Where can I find details about my local Apple Store?
Apple Store appointments: How can get I help?
The latest store openings and upgrades
Share your experience

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Apple Dadeland (Miami, Florida)
Apple Tower Theatre (Los Angeles, California)
Apple Via del Corso (Rome, Italy)
Apple Downtown Nashville (Nashville, Tennessee)
Apple Fritz Farm (Lexington, Kentucky)
Apple Yeouido (Seoul, South Korea)
Apple Cherry Creek (Denver, Colorado)
Apple Southpoint (Durham, North Carolina)
Apple Lenox Square (Atlanta, Georgia)
Apple Valley Fair (Santa Clara, California)
Apple Cherry Hill (Cherry Hill, New Jersey)
Apple Marina Bay Sands (Singapore)
Apple Central World (Bangkok, Thailand)
Apple Sanlitun (Beijing, China)
Apple Reston (Reston, Virginia)
Apple Sydney (Sydney, Australia)
Apple Fairview (Toronto, Canada)
Apple SoNo Collection (Norwalk, Connecticut)
Apple Eaton Centre (Toronto, Canada)
Apple Kawasaki (Kawasaki, Japan)
Apple Hillsdale (San Mateo, California)
Apple Puerta del Sol (Madrid, Spain)
Apple Amsterdam (Amsterdam, Netherlands)
Apple Maine Mall (South Portland, Maine)
Apple Old Orchard (Skokie, Illinois)
Apple Columbia (Columbia, Maryland)
Apple Shanghai iapm (Shanghai, China)
Apple Fukuoka (Fukuoka, Japan)
Apple Antara (Mexico City, Mexico)
Apple Fifth Avenue (New York, New York)

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Gallery: Details from Apple Broadway Plaza’s grand opening in Walnut Creek, CA

Michael Steeber Jul 28 2018 - 12:34 pm PT

East Bay residents have a new store to explore. This morning at 10:00 A.M. in Walnut Creek, CA, Apple opened their latest retail location to the public. 9to5Mac attended the grand opening to check out the store’s design details and see how the new space will bring the full Today at Apple experience to Walnut Creek.

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Photos: Apple celebrates grand opening of Piazza Liberty store in Milan, Italy

Michael Steeber Jul 26 2018 - 10:10 am PT

Update: Apple has shared their own photos in a Newsroom post.

Against a sparkling backdrop of soaring fountain jets, Apple today welcomed the public for the first time to its global flagship retail store and amphitheater in Milan, Italy’s Piazza Liberty. The store is Apple’s 17th in Italy, but one of the first in a series of significant next-generation retail projects around the world.

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Apple’s retail challenge: An increasingly complex relationship with public spaces

Michael Steeber Jul 25 2018 - 9:35 am PT

“We will know we have done really great if it feels like a town square,” explained Apple’s SVP of Retail Angela Ahrendts in May 2016. Ahrendts was specifically referring to Apple’s flagship Union Square store in San Francisco, but the goal was part of a broader initiative to reimagine the experience of all Apple retail stores.

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Apple submits revised plans for controversial Federation Square store

Michael Steeber Jul 19 2018 - 9:31 am PT

After seven tumultuous months of intense scrutiny from Melbourne residents, Apple has submitted revised blueprints for it’s planned store in Federation Square, the Herald Sun reports.

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Apple highlights work from 21 artists to promote new Piazza Liberty retail store

Michael Steeber Jul 19 2018 - 5:21 am PT

After previously announcing a July 26th grand opening date in an interview with SVP Angela Ahrendts, Apple has now revealed an impressive collaboration with 21 artists to celebrate their new Piazza Liberty retail store in Milan, Italy.

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City permits confirm Apple’s plans to restore LA’s historic Tower Theatre

Michael Steeber Jul 18 2018 - 10:19 am PT

According to a new report from Curbed Los Angeles, Apple’s long-rumored plans to transform the neglected Tower Theatre in downtown Los Angeles have been confirmed by work permits filed with the city’s department of building and safety.

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New photos detail possible construction of second Taiwanese Apple retail store

Michael Steeber Jul 17 2018 - 5:58 pm PT

Construction of Apple’s second retail store in Taiwan may be well underway, new photos show. The country’s first official Apple store opened in the Taipei 101 skyscraper last June with 130 employees.

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Apple’s modern new store in Walnut Creek, CA set to open on July 28th

Michael Steeber Jul 17 2018 - 5:20 am PT

Less than a month after relocating an aging store in Seattle’s University Village to a dramatically larger and more modern space nearby, Apple will do the same in Walnut Creek’s Broadway Plaza. According to a banner posted on the company’s retail website, the grand opening of the new Apple Broadway Plaza is set for July 28th at 10:00 A.M. The planned move will come shortly after Apple Piazza Liberty opens in Milan, Italy on July 26th.

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Apple’s new outdoor amphitheater and retail store in Milan, Italy set to open on July 26th

Michael Steeber Jul 13 2018 - 10:18 pm PT

In the heart of Milan, Apple is making final preparations to open their 17th store in Italy. The new location will be the first in the country to fully embrace the idea of Apple stores as modern day town squares, an initiative rolled out in conjunction with the company’s new store design.

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Will Apple let you swap your recently-bought 2017 MacBook Pro for a 2018 one?

Ben Lovejoy Jul 13 2018 - 3:55 am PT

Apple managed to keep the lid on its plans to update the MacBook Pro yesterday. It was clear that it would need to support the latest Intel processors at some point, but nobody knew the launch date.

Which would be annoying, to say the least, if you’ve recently bought the 2017 model. The question is, will Apple let you exchange it for the 2018 one … ?

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Public consultation begins on Apple’s controversial Stockholm store plan

Michael Steeber Jul 4 2018 - 6:12 am PT

Beginning today, residents of Stockholm, Sweden, will have the opportunity to inspect Apple’s plans for a significant new retail store bordering one of the city’s most popular public parks.

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Gallery: Striking new Apple store in Seattle’s University Village features indoor garden, terrazzo porch

Michael Steeber Jun 30 2018 - 12:28 pm PT

This morning in Seattle, Apple welcomed customers to a striking new store in the heart of University Village, an upscale shopping center near the University of Washington. 9to5Mac reader Kim Ahlberg stopped by the store and snapped some photos of the new design elements on display.

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Gallery: Apple’s renovated Palo Alto store blends latest retail layout with classic design elements

Michael Steeber Jun 30 2018 - 11:25 am PT

Just a short drive from Cupertino, Apple’s store on University Avenue in Palo Alto, CA reopened today after closing in May for renovations. The freshly remodeled store provides a unique glimpse into a new retail upgrade format for Apple. 9to5Mac reader Brian King stopped by the new store to take some photos.

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Apple Cotai Central store design highlights: 1mm thick stone curtain, indoor bamboo grove

Michael Steeber Jun 28 2018 - 5:41 am PT

Ahead of its grand opening on June 29th, new details about Apple’s Cotai Central retail store paint the picture of a striking design never before seen in an Apple store.

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Impressive new Apple store in Seattle’s University Village set to open on June 30th

Michael Steeber Jun 26 2018 - 2:29 am PT

Apple has announced a new retail location in Seattle, Washington’s University Village, an upscale shopping center just north of the University of Washington. The new structure will replace a smaller Apple store located next door in the same plaza. According to Apple, a grand opening is set for 9:30 A.M. on June 30th.

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Apple’s spectacular Milan store set to be unveiled on July 18, open on July 21 – report

Ben Lovejoy Jun 25 2018 - 6:53 am PT

Apple first shared its plans for a new flagship Apple Store in Milan back in May of last year. The company said then that the store will sit beneath an amphitheater, and you’ll enter it using a staircase that descends through the middle of a fountain.

A local report now says that there will be a two-stage opening next month, and explains the reason for the delay …

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Today at Apple wins Brand Experience and Activation Grand Prix at Cannes Lions

Michael Steeber Jun 20 2018 - 11:24 am PT

At an awards show hosted today at 2018’s Cannes Lions International Festival of Creativity, Apple retail’s educational and community-driven sessions took home the Brand Experience & Activation Grand Prix.

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Angela Ahrendts discusses humanizing technology, Today at Apple, more in Cannes Lions interview

Michael Steeber Jun 20 2018 - 4:15 am PT

Speaking today in an interview at the annual Cannes Lions Festival in France, Apple’s SVP of retail Angela Ahrendts shared her vision for the future of Apple retail and gave an update on Today at Apple programs.

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Registration now open for free Apple Camp program for kids, new Clips session added

Michael Potuck Jun 18 2018 - 8:19 am PT

Apple has shared details on this year’s camp program for kids ages 8-12 along with opening registration for the free sessions that start next month. Like last year, there are three tracks to choose from that are made up of three, 90 minute sessions.
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Trying Today at Apple’s new app prototyping with Keynote session

Michael Steeber Jun 15 2018 - 7:40 am PT

Some of my favorite WWDC presentations over the past few years have been those that focused on thoughtful UI design and prototyping, so when I heard that the same topics would be the focus of new Today at Apple sessions, I was curious to try one out myself.

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First Apple Store in Israel could be planned for skyscraper in Tel Aviv

Zac Hall Jun 13 2018 - 9:00 am PT

Apple has long had a presence in Israel through acquired companies and official office space, but the company has yet to open an Apple Store in the country.

Israeli financial newspaper Globes reports that could soon change, however, as Apple is said to be in preliminary talks with a local mall to open the first Apple Store in Israel.

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Apple announces June 29th grand opening of Cotai Central retail store

Michael Steeber Jun 12 2018 - 1:07 pm PT

After raising aquatic-themed banners over the weekend in Macau, Apple has officially announced the grand opening date and time of its newest retail store, Apple Cotai Central.

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Apple teases grand opening of second store in Macau with aquatic-themed signage

Michael Steeber Jun 11 2018 - 4:46 am PT

Apple is nearly finished constructing a second retail location in the Chinese region of Macau. New signage installed over the building’s facade teases the store’s imminent opening for the first time.

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Apple stores in London and Beijing to close this month for renovations

Michael Steeber Jun 9 2018 - 7:12 pm PT

Messages posted this weekend to Apple’s website confirm that the company’s Covent Garden and Wangfujing retail stores will close later this month to be refreshed with new store designs.

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