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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

New renderings show proposed Union Square Apple Store with 23-foot sliding glass doors

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A set of new renderings of the proposed Union Square Apple retail location was presented to the San Francisco Planning Department this week that show an updated design for the store’s entrance. The new renders depict the store with massive 23-foot wide sliding glass doors (which measure nearly 45 feet tall each) that a large section of the storefront to open to the street.

Regular-sized doors on either side of the larger ones will allow customers to come and go if the main doors are closed.


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Comic Tyler Fischer poses as Apple employee for pranks in four retail stores [Video]

[youtube=http://www.youtube.com/watch?v=YPVHc0T3h7U]

The content is mildly amusing – what impressed me more was the apparent ease with which he was able to just wander into Apple Stores with a staff t-shirt and start interacting with customers.

Of course, the clips are short and it’s entirely possible he lasted about 90 seconds in each store before being escorted from the premises …

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Love is in the (iPad) Air, suggests Apple, in Valentine’s Day promotion

I never can resist a bad pun, and it appears Apple can’t either: the online Apple Store homepage today leads with a Valentine’s Day promotion with a photo of the iPad Air and the headline ‘Love is in the Air.’

The iPad Air isn’t featured on the actual gifts page, where the top valentine’s gifts are apparently Product RED cases for iPad Air and iPhone 5s, Nike+ FuelBands, Anki DRIVE cars and JayBird BlueBuds earphones.

Prices for the suggested gifts range from $30 to $400.

Apple continues Mac’s 30th birthday celebrations with special window displays

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A tip we’ve received from an Apple Store employee indicates that Apple will be putting up celebratory LED window displays at Apple Stores, showing a stylised ‘3’ and a ‘Happy birthday, Mac’ message. iPhones and iPads in the window will reportedly be removed. The graphic came via special SD card.

Boxes of special t-shirts have arrived for the occasion (photo below the fold) … 
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Apple begins teasing its first Brazil Store with colorful signage

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Last year, we reported that Apple plans to open up its first Apple Store in Brazil between February and March of 2014. This store would be located inside of the popular Village Mall in Rio de Janeiro:

Apple currently plans to expand its retail store presence to Rio de Janeiro, Brazil early next year, according to information provided by a source. This person says that Apple is targeting a store opening between February and March 2014, but delays due to construction and staffing are always possible.

Now, the Instagram account for Village Mall has published a photo of the space in which the Apple Store will be housed. The store is blocked by colorful Apple logo signage that is not too different from the teases shown before the recent opening of Apple’s new flagship store in Brisbane, Australia…


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Shopkick testing iBeacons in 100 American Eagle locations in largest roll out yet

Deals and rewards app Shopkick is continuing to push support for Apple’s iBeacon technology adding 100 American Eagle Outfitter locations (via GigaOm) to its iBeacon test bed.

Shopkick previously introduced iBeacon support, or shopBeacon as it brands it, to select Macy’s retail locations ahead of Apple’s own Apple Store roll out. Now with its plans to introduce the technology to American Eagle locations, Shopkick is behind the largest implementation of iBeacons to date. As with other iBeacon implementations, the presence in American Eagle retail locations will allow Shopkick to interact with shoppers’ iPhones while they’re in the stores based on Bluetooth LE connectivity.

Earlier this week we showed you one company looking to expedite iBeacon support in Europe as support in the US continues.

Image via Flickr
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Apple now shipping the Mac Pro to Europe once again, after EU ban of old model

<a href="http://www.macg.co/mac/2014/01/premieres-expeditions-des-mac-pro-pour-leurope-79176">via MacGeneration</a>

Since March, the old Mac Pro has not been available to buy in Europe as changes in regulations meant that the old Mac Pro no longer complied with EU law. In particular, the large exposed fans of the Mac Pro were the main reason behind the ban — the amendment required fan guards and minor changes to electrical ports.

With the design of the new Mac Pro, Apple once again complies with regulatory requirements. Via MacGeneration, customers in Europe are now receiving shipment notifications with delivery as early as January 14. According to Apple’s online store, customers ordering today should receive their Mac Pro in February.

New flagship Apple Store in Brisbane, Australia set for Jan. 17th opening

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Apple has announced on its retail website that the forthcoming flagship Apple Store in Brisbane, Australia will have its grand opening on Friday, January 17th. The store will open at 10 AM on that date, with regular business hours beginning at 9 AM Monday through Saturday. The store will always open up at 10 AM on Sundays. The closing hours are shown in the image above from the store’s official website. Late last year, Apple teased the opening of this store with a Twitter hashtag and colorful barricades.


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iBeacon rollout continues as inMarket connects over 200 grocery store locations

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We’ve already seen retailers and major venues like Macy’s, the Apple Store, MLB, and even CES implement iBeacon technology into their overall visiting experience, and today inMarket is kicking off its Mobile to Mortar campaign (via TechCrunch) to bring the Bluetooth LE beacons to over 200 grocery store locations and more.
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Opinion: What might we expect from Apple in 2014?

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Image: wallsfeed.com

Tech journalists don’t often have to battle our way across hostile terrain in sub-zero temperatures, fight crocodiles with our bare hands, or abseil from helicopters to rescue hostages (though that remains my cover story for the time I broke my elbow by tripping up in an airport).

We do, however, occasionally do something almost as dangerous: make predictions about the tech future, knowing full well that our words remain forever archived on the web for people to dust off a year from now and gleefully point out just how wrong we were.

This is never more risky than in the case of Apple, a company notoriously secretive about its activities, and where there are way more false rumors than reliable ones. But hey, what’s life without a little adventure? So here are my predictions on what I think we can expect from Apple next year … 
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Apple signage says new flagship Brisbane, Australia store opening soon

Signage for a new Apple Store in Brisbane, Australia has started appearing. The store will be located in the MacArthur Chambers building. The store doesn’t have an official opening date yet, but the second week of January seems to be a pretty decent estimation.

[tweet https://twitter.com/ifostore/status/417444455042400256 align=’center’]

The new location will be the twenty-first Apple Store in the country. The new store will also help push forward Tim Cook’s vision of selling even more Apple devices through first-party retail stores.

[tweet https://twitter.com/AnJellyCue/status/417435253909639169 align=’center’]

Smash and grab thieves do some holiday looting in Apple Store, Berlin

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Bild.de reports that thieves crashed an Opel Corsa into the Apple Store in Berlin in the early hours, stealing display model iPhones, iPads and Macs. Six thieves were said to have carried out the smash and grab at 4.15am before escaping in two Audis.

There have been seven such burglaries in Berlin recently, including one at the electronics chain Media Markt, where the thieves made off with goods worth €100,000 ($137,000).

More photos below … 
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Hours after release, Mac Pro shipment estimates slip to February 2014

On Apple’s website, only a few hours since it went on sale, delivery estimates for the Mac Pro have slipped to February next year.

This morning, the store opened with delivery estimates of December 30th with some variants quoting a January timeframe. Now, it appears the initial allocation has sold out as Apple’s website now reports February shipment for all models.


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Mac Pro appears on 3rd-party reseller sites where money can be saved

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Shortly after going live on the Apple Store site, the Mac Pro is starting to appear on third-party reseller sites. While you’re unlikely to get your hands on one any sooner than buying via Apple (which currently lists Dec 30th as shipping dates), it can’t hurt to make a few calls.

You may also be able to save yourself the sales tax. B&H, which has the machines on pre-order, only charges sales tax in NY, and MacMall charges sales tax in just five states (and that’s in addition to the whopping $5 discount off the base price!) … 
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Apple Online Store back online, revamped Mac Pro now available, shipping Dec. 30th

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During this year’s WWDC keynote address, Apple surprised pro users with a look at a completely redesigned version of the Mac Pro, a machine many thought had long been abandoned by the company. At the time, the only availability information that was available was an ambiguous “shipping by December,” though Apple recently gave a more specific release date: today.

After about an hour of downtime, the Apple Online Store has come back up with the option to order the latest-generation Mac Pro. The quad-core model starts at $2,999, with a 6-core model available starting at $3,999.


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Apple’s new store in Dusseldorf, Germany, opens on 14th December

Photo: macerkopf.de

Apple’s site confirms that its new store in Dusseldorf – its 13th German store – will open at 10am on Saturday. The first 1000 visitors to the store will reportedly receive an Apple t-shirt.

German site Macerkopf first spotted job listings for the store back in February following rumors dating back to May 2011.

The store is located in Dusseldorf Köbogen, a brand-new upmarket shopping center with stores featuring a number of luxury brands, at Königsallee 2.

Apple’s retail stores must qualify as one of the world’s most successuful risky gambles, earning more per square foot than any other retail company in the world – beating even Tiffany and Harrods. Apple has over 400 stores worldwide, and plans to open a further 30 next year.

Thanks for the many tips on this

Apple offers free 1-hour computer science workshops for kids & teens

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As part of a code.org initiative to get people started with programming, U.S. Apple Stores are offering a free one-hour computer science workshop aimed at children and teens. The workshops take place in Apple retail stores on Wednesday 11th December.

It’s a one-hour introduction to computer science, designed to demystify code and show that anyone can learn the basics of programming. “The ability to code and understand the power of computing is crucial to success in today’s hyper-connected world,” says former Vice President Al Gore. Apple Retail Stores will host one-hour workshops for children and teens throughout the United States on Dec. 11 … 
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Apple Store employees getting accessory discounts again for the holidays

Tim Cook with retail employees at Palo Alto Apple Store (Getty Images)

Today it was revealed that for the holiday season Google will be giving its employees a Nexus 5 or a Nexus 7. In past years, Apple has not given its retail employees a significant gift for the holiday, though employees have been given hoodies.

The first gift to Apple Retail Employees was $10 off of a $50 iTunes gift card. This isn’t something to brag about considering a lot of stores offer this promotion frequently. Another gift Apple gives its retail employees is the ability to purchase third-party accessories at a steep discount, with new products being added to the selection each week. Apple has done this in past years:


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Apple rolling out iBeacons into Apple Stores, silent app update enables In-Store Notifications

Via the Associated Press, Apple will begin using iBeacon technology across its 254 US retail stores starting today. The integration, first reported by 9to5Mac last month, will offer notifications about products, event and other information tailored to your current store. For example, walking to a display table about iPhones may automatically notify you about your upgrade availability and trade in options.

Apple demoed the technology to the Associated Press earlier in the week in New York City. Apple has setup over 20 iBeacon transmitters in its flagship 5th Avenue store. However, starting today, everyone can benefit from the update, as the Apple Store app has been updated silently from the server side. Customers in the US can sign up inside the app today …


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Apple Store app giving away free Holiday Playlist this week

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As we’ve previously reported, Apple began giving away select paid apps in its Apple Store app recently as an added incentive to download and check out the app.

This week in particular Apple has replaced the free app with free music from iTunes instead. The playlist is appropriately holiday themed and features songs such as Silent Night by Kelly Clarkson and The First Noel by Mary J Blige.
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Some Apple Stores begin price-matching iPad Air & iPhone 5c

Weeks after launch, a number of Apple Stores in the United States have begun price-matching both the iPad Air and iPhone 5c. Sources say that the ability to price-match those new devices began earlier this week.

The price-matching will vary region-to-region, with some markets choosing to not conduct any price-matching at this time. 

The stores that do support matching, however, will only match up to 10% off. So if your local carrier is offering the iPhone 5c free on-contract, don’t expect to get a free iPhone 5c at an Apple Store. Apple has not began price-matching the more expensive iPhone 5s nor the harder-to-find iPad mini with Retina display.

Apple briefly price-matched the iPad Air up to $479 at launch, but it then quickly stopped. 


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Apple offering 0% financing on online hardware purchases in most European countries, ends 10th January

Today, Apple has launched a promotion for online purchases, offering 0% financing on any purchase above £449 (or €400). The deal is on offer across most of Apple’s European websites, including the UK, France, Italy and Spain.

In the UK, for instance, a customer can buy any product above that value and spread repayments across ten monthly instalments with 0% interest. In other countries, such as France or Spain, the repayment is window is slightly longer at twelve months.


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Apple’s Black Friday deals go live in UK & other EU countries with discounts, not gift cards

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While Apple’s Black Friday deals started going live in Australia and elsewhere today with Apple Store Gift Cards in place of traditional discounts, it appears Apple will be offering discounts and not gift cards in at least some countries. The UK, France, Germany and other European Apple Online Stores have now started posting Black Friday promotions with discounts on iPads, MacBooks, iPods, Apple TV, and many accessories.
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As predicted, Apple’s Black Friday ‘deals’ go live and are gift card only, no discounts

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As we predicted, Apple’s Black Friday deals take the form of gift cards rather than discounts. The Australian store is first to come online with the promotion.

Buy a Mac, and you get a gift card for AUS$150 ($137), an iPad gets you AUS$75 ($68) and an iPod AUS$50 ($45) – with a range of gift card values on selected accessories. It’s likely these amounts will be rounded in the USA.

There appears to be no gift card with the Retina iPad Mini (only with the non-Retina model), likely a reflection of the limited supplies available and that Apple knows it will sell well into the holiday season without incentives.

While the gift card amounts are slightly more generous than past discounts (last year Apple offered $100 discount on a Mac), the fact that you have to lay out the full amount for a credit that has to be spent later may limit appeal …

We’ve posted some answers to common questions about the deal. 


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