Apple Retail Overview Updated March 29, 2021

Apple Retail

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1,255 'Apple Retail' stories

September 2010 - April 2021

Apple operates 511 retail stores in 22 countries across the globe. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos with readers.

Apple Retail Stories Yesterday

“The sessions have been like tiny art galleries.” Han, a Creative Pro at Apple Carnegie Library, summed it up best in a discussion with illustrator Ohni Lisle on April 14. The event was the 19th of 21 virtual sessions held over the past 12 weeks thanks to a partnership between Today at Apple and It’s Nice That. Through those tiny galleries, more than 20 leading artists and a global audience of creatives shared profound ideas for a post-pandemic world.

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Apple Retail Stories April 16

On March 13, 2020, Apple closed all of its retail stores outside of Greater China in an effort to slow the spread of COVID-19. As regions around the world ease and impose new restrictions, Apple reopens stores with additional safety procedures and temporarily recloses other locations. In the US, each state has responded differently to the virus, which may leave you wondering: is my Apple Store open?

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Apple Retail Stories April 15

Apple will mark Earth Day this year with virtual creative sessions hosted in collaboration with artist and author Oliver Jeffers. Families and individuals can sign up for two live events on April 22.

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Apple Retail Stories April 13

Diogo Rau, head of engineering for Apple Retail, is leaving the company after 10 years, the executive wrote on his LinkedIn page. According to Rau, he will now become senior vice-president and chief information and digital officer at Eli Lilly.

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Apple Retail Stories April 10

Apple will soon open a new retail store The Bronx, New York City’s northernmost borough. On Friday, Apple publicly posted job openings for the new location on its Jobs website, inviting candidates to apply.

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Apple Retail Stories April 9

Today at Apple creative sessions are returning to Beijing with the in-store energy people love. Starting this month, customers can visit the new Forum at Apple Sanlitun and hear from local artists, photographers, musicians and developers.

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