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Apple Retail

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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Sale of Apple’s Michigan Avenue flagship store will mark one of Chicago’s most expensive retail real estate deals

Since opening in October 2017, Apple Michigan Avenue on the Chicago River has become a must-see destination for Apple fans, architecture enthusiasts, and creative professionals. The Foster + Partners-designed store draws visitors from the Magnificent Mile shopping corridor, offering stunning views of the river and a glass-wrapped performance space like no other. The site’s popularity and visibility have now earned it a pricey real estate deal.


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Bohlin Cywinski Jackson-designed Apple Upper East Side wins 2019 AIA Interior Architecture Award

Each year, the American Institute of Architects highlights just a few carefully considered spaces to win its Interior Architecture Awards. Each project selected is deemed an innovative and spectacular interior space that makes a mark on the places we live and work. For 2019, New York City’s Apple Upper East Side has been awarded, adding to store’s impressive list of design accolades.


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Sphero maze art adds a creative twist to a favorite Apple store session

If you’ve visited any Apple store over the past few years, you’ve probably observed the tiny Sphero robots that often zoom around, piloted by children testing out iOS-connected accessories. Depending on the visit, you may have also noticed elaborate patterns constructed from blue painters tape on the store’s floor. These mazes are used as a course for the Sphero Maze Challenge Kids Hour, a popular Today at Apple session. While the mazes began with rudimentary layouts serving as obstacle courses for the robots, an increasing number of stores have turned the maze designs into a new art form that adds an extra dash of creativity.


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When will your local Apple Store get an upgrade?

“My Apple Store is too small!” “When will my store get a redesign?” “How long will the remodeling take?” For Apple customers who frequent their local stores, these are common questions I hear quite often. Nothing improves the in-store experience more than the upgrade to a larger, modernized space. Yet, only about one-quarter of Apple’s stores have been redesigned to meet the latest design specifications. So how long should you expect to wait for an upgrade at your local store? There are several factors we can use to make an educated estimate.


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Florida stores: Apple Altamonte closing for renovations January 13th, Aventura and Dadeland expansions planned

Across Florida, Apple will replace or work on remodeling at least four of its retail stores during 2019. As the company rapidly pursues store modernization goals across the United States and internationally, a cascade of renovations both large and small is expected going forward. Today’s announcement of a temporary closure of Apple Altamonte marks the first of many projects beginning in 2019.


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Architecture, creativity, community: A field guide to Apple retail in 2018

Architecture, creativity, and community. These are the themes that best summarize Apple retail in 2018. Over the past year, Apple has worked in new ways to expand its global and local reach. The company has challenged the traditional definition of brick-and-mortar stores during an uncertain time for many retailers. By opening increasingly ambitious and inviting locations supported by an engaging schedule of creative events, Apple hopes that its 500 million yearly visitors won’t just shop, but also discover a place to connect with like-minded individuals in their own communities.


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Apple Store now selling special edition Catalyst protective waterproof cases for AirPods

airpods case

For the first time, Apple is endorsing an add-on accessory for AirPods: a new set of protective AirPods cases from Catalyst. The cases are waterproof rated up to 1 meter and offer protection against drops. They also feature a carabiner to clip the AirPods case onto your clothing.

It’s a weird proposition for the first AirPods accessory to be stocked in Apple retail, given that the Catalyst case is only useful when you are not using the earbuds themselves.


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Apple Fifth Avenue: When will the cube reopen?

New York City’s Fifth Avenue Apple store is a landmark attraction in Manhattan. Its iconic glass cube entrance has drawn tourists from all over the world since opening in 2006. It was even ranked among the most photographed attractions in the city.

Yet the subterranean store and its popular plaza have been closed to the public for almost two years as a new and improved space is prepared. The high-profile location will certainly benefit from an expansion and redesign, but the extended duration of the closure has left excited residents and readers wondering when we can expect to see the highly anticipated store finally reopen.


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Winter wonderland: Apple’s holiday window displays through the years

“Take a look in the five and ten, glistening once again, with candy canes and silver lanes aglow.” Holiday window displays have a magical quality about them that can bring a sense of childlike wonder to even the most jaded spirits. Dazzling lights and vivid colors brighten storefronts when the sun recedes, warming chilly evenings with depictions of fantastical and nostalgic scenes.

Likewise in Apple’s retail stores, holiday displays have surprised and delighted shoppers for many years with larger-than-life renditions of our favorite technology products. In these busy days of travel and celebration, relax for a moment and join us on a nostalgic tour of Apple’s holiday windows through the years.


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Aggressive new in-store iPhone marketing clouds Apple’s retail message

Following its four-day Black Friday shopping event last month, Apple has continued to incentivize customers to purchase a new iPhone with limited time discounts through the Apple GiveBack program. The trade-in offer, which was initially promoted with increasingly pervasive online marketing, has also made its way to Apple’s physical stores in an unprecedented way.


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Documenting the overlooked craft of temporary Apple stores

No retailer wants to close a store — even temporarily. Closures mean lost sales, disruptions to service, and a negative customer experience. As Apple’s stores have steadily grown in popularity over the past 17 years, renovations and expansions to keep up with increased traffic have necessitated temporary closures from time to time. In locations without nearby alternatives or where construction work is estimated to be time-consuming, Apple has implemented temporary stores to ease the transition.

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Apple launches dedicated store for military and veterans with discounted iPhones, iPads, and more

Apple military veterans discount

Apple has today opened up a new online store for active military personnel and veterans to make purchasing its products at a discount more accessible. Different from its education pricing, eligible military customers will receive 10% off Apple products, and the new discounted pricing even includes iPhones, Apple Watch, accessories, and more.


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Apple releases new iPhone XS case and Apple Watch sport band colors, still no iPhone XR cases

Apple today has quietly released a new collection of colors for its iPhone XS silicone cases and Apple Watch sport bands. The new colors include Hibiscus, Mellow Yellow, and Pacific Green. Further, Apple has also started selling the new Nike Sport Loop colors that originally launched through Nike earlier this month.


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