Apple Retail

1,460 'Apple Retail' stories September 2010 - October 2018

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Apple operates more than 500 retail stores across the globe.

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

Table of contents

COVID-19: Changes to the Apple Store experience
Apple Stores: What makes them unique?
Hours and locations: Where can I find details about my local Apple Store?
Apple Store appointments: How can get I help?
The latest store openings and upgrades
Share your experience

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Apple Dadeland (Miami, Florida)
Apple Tower Theatre (Los Angeles, California)
Apple Via del Corso (Rome, Italy)
Apple Downtown Nashville (Nashville, Tennessee)
Apple Fritz Farm (Lexington, Kentucky)
Apple Yeouido (Seoul, South Korea)
Apple Cherry Creek (Denver, Colorado)
Apple Southpoint (Durham, North Carolina)
Apple Lenox Square (Atlanta, Georgia)
Apple Valley Fair (Santa Clara, California)
Apple Cherry Hill (Cherry Hill, New Jersey)
Apple Marina Bay Sands (Singapore)
Apple Central World (Bangkok, Thailand)
Apple Sanlitun (Beijing, China)
Apple Reston (Reston, Virginia)
Apple Sydney (Sydney, Australia)
Apple Fairview (Toronto, Canada)
Apple SoNo Collection (Norwalk, Connecticut)
Apple Eaton Centre (Toronto, Canada)
Apple Kawasaki (Kawasaki, Japan)
Apple Hillsdale (San Mateo, California)
Apple Puerta del Sol (Madrid, Spain)
Apple Amsterdam (Amsterdam, Netherlands)
Apple Maine Mall (South Portland, Maine)
Apple Old Orchard (Skokie, Illinois)
Apple Columbia (Columbia, Maryland)
Apple Shanghai iapm (Shanghai, China)
Apple Fukuoka (Fukuoka, Japan)
Apple Antara (Mexico City, Mexico)
Apple Fifth Avenue (New York, New York)

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

Apple Retail

Stockholm City Council promises to halt plans for Swedish flagship Apple store

Michael Steeber Oct 12 2018 - 8:22 am PT

New cooperation between two Swedish political parties has put Apple’s plan to establish a significant retail store in the heart of Stockholm in serious jeopardy. During a press conference held Friday at Stockholm’s City Hall, leaders expressed their wishes to cancel Apple’s project.

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Apple Retail

Apple Covent Garden reopening on iPhone XR launch day following renovations

Michael Steeber Oct 11 2018 - 12:06 pm PT

Following four months of remodeling and modernization, Apple’s expansive retail store at London’s Covent Garden will reopen on Friday, October 26th. The reveal is timed to coincide with the launch of the colorful new iPhone XR.

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Remembering Apple’s discontinued Print Products with one final photo book

Michael Steeber Oct 5 2018 - 1:48 pm PT

In July, Apple announced that its first-party print products would be discontinued at the end of September. The news took me by surprise. While features like iCloud shared albums and Photos app Memories have lessened the need to make books and prints, I still regarded the service fondly.

Over the years, books and calendars from Photos on my Mac (and earlier, iPhoto) have made great gifts and keepsakes for family members and myself. To commemorate the end of an era, I decided to make one last hardcover photo book and theme it around a topic I love, and where many people learned about the Photos print service for the first time: Apple retail stores. My book arrived today.

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Apple stores will participate in EU Code Week with over 2000 Today at Apple sessions

Michael Steeber Oct 5 2018 - 4:17 am PT

Beginning tomorrow, Apple stores across Europe will offer an increased number of Today at Apple sessions focused on programming with Swift. The initiative is in celebration of EU Code Week, an annual program celebrating the importance of learning how to code.

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Apple Retail

Apple contracts local police to help deter thefts at California retail stores

Chance Miller Oct 4 2018 - 3:13 pm PT

As it continues to battle robberies at retail stores across the country, Apple is turning to police for help in deterring thieves and beefing up Apple store security. While many stores around the country have long had police and security standing by, CBS Sacramento says Apple is expanding its efforts at local stores.

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Apple Carrousel du Louvre closing permanently on October 27th

Michael Steeber Oct 4 2018 - 1:36 pm PT

Apple today announced that its retail store at the Carrousel du Louvre shopping mall in Paris, France will close permanently on October 27th. The store’s imminent replacement was announced in September, but no definitive date was given at the time.

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Apple and The Big Draw collaborate to bring special art sessions to stores in seven cities across the world

Michael Steeber Oct 1 2018 - 8:56 am PT

Beginning today, eight flagship Apple stores in seven select cities across the world will host notable Today at Apple sessions throughout the entire month of October. The sessions are being hosted in collaboration with The Big Draw Festival, a global celebration of drawing.

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Retail marathon: Apple stores open in Scottsdale, Deer Park, Lehigh Valley, Green Hills, Robina

Michael Steeber Sep 29 2018 - 12:25 pm PT

It’s a big weekend for Apple retail. Across the United States and Australia, five Apple stores reopened or relocated Saturday to new and expanded spaces. Each store brings with it a unique design and layout, replacing aging locations no longer suited for Apple’s contemporary retail ideals. 9to5Mac visited Apple Deer Park’s grand opening in Illinois to bring you photos of the new space, and readers across the world have sent us their own photos to share.

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Apple Retail

Apple reportedly signs lease for offices near upcoming Mount Vernon Square flagship store

Michael Steeber Sep 28 2018 - 3:03 pm PT

A new report outlines Apple’s apparent plan to establish an office presence near its upcoming store in Washington, D.C.’s former Carnegie Library. According to the publication Bisnow, Apple has signed an agreement to lease a full floor of the Anthem Row development at 700 K St. NW.

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California DOJ arrests 17 suspects responsible for $1M Apple store theft ring

Chance Miller Sep 27 2018 - 3:19 pm PT

Apple stores across California have been plagued by a string of robberies over the last several months. Just yesterday, we reported that the Palo Alto store was hit twice in 12 hours over iPhone XS and Apple Watch Series 4 launch weekend.

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Apple Retail

Palo Alto Apple store robbed twice in 12 hours for $100K during iPhone XS launch weekend

Chance Miller Sep 26 2018 - 4:39 pm PT

Apple store burglaries have become increasingly common over the last several years, with thieves taking incredibly quick approaches to swiping valuable products. Now, Palo Alto Online reports that the Palo Alto Apple store was robbed twice in less than 12 hours over the weekend.

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Apple Retail

Deer Park and Lehigh Valley Apple stores expanding to new locations on September 29th

Michael Steeber Sep 24 2018 - 7:04 pm PT

Apple has announced the imminent expansion of two more of its retail stores this coming Saturday, September 29th at 10:00 A.M. These most recent additions to the list make a grand total of five stores reopening or moving on the same day.

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Apple Retail

Australia’s second modernized Apple store opening in Robina on September 29th

Michael Steeber Sep 24 2018 - 5:21 am PT

After debuting its contemporary store design in Australia at Chadstone last November, Apple is preparing another significant retail expansion for this coming Saturday, September 29th. Apple Robina will become the second store in Australia to relocate to a brand new space.

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Apple Retail

Apple Park Visitor Center adds new, one-of-a-kind Avenues depicting Apple Watch Series 4, iPhone XS in exquisite detail

Michael Steeber Sep 22 2018 - 8:00 am PT

While standard Apple retail locations around the world have been receiving new graphic panels and 3D Feature Bays for the launch of the Apple Watch Series 4, iPhone XS, and upcoming iPhone XR, Apple Park Visitor Center is a wholly unique place. Coinciding with yesterday’s product launches, the store section of the space received some new and incredibly unique displays.

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Apple Store POS and pickup system seeing downtime nationwide

Michael Potuck Sep 21 2018 - 1:58 pm PT

[Update: The system appears to be back up and running after about an hour and a half of downtime. Keep in mind lines might be longer than normal this afternoon and evening.]

Tons of Apple users are excited to pick up their new iPhone XS, XS Max and Apple Watch Series 4 today. Unfortunately, we’re hearing that Apple Stores are currently seeing downtime with the pickup and point-of-sale system, preventing customers from getting their devices.

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Apple Retail

New Suzhou and Eastview Apple stores open to iPhone XS and Apple Watch Series 4 customers

Michael Steeber Sep 21 2018 - 11:15 am PT

Photo: dylen_s

As customers around the world begin to receive their iPhone XS and Apple Watch Series 4 orders today, Apple is also celebrating a launch day for its largest product: retail stores. Apple Suzhou, the company’s 505th store, opened its doors for the first time overnight in China to an enthusiastic crowd. Fans lined up not only to get their hands on the latest iPhones, but to be among the first to explore the massive new store. In the United States, Victor, New York customers were similarly treated to an admittedly more modest store at the Eastview Mall.

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Apple shares photos of customers trying and buying iPhone XS & Apple Watch Series 4

Ben Lovejoy Sep 21 2018 - 5:05 am PT

Apple has shared some photos of the first customers to get their hands on the new iPhone XS, iPhone XS Max and Apple Watch Series 4 …

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Apple Retail

Customers begin lining up at Apple stores for Apple Watch Series 4 & iPhone XS

Chance Miller Sep 20 2018 - 10:13 am PT

Apple Store line for iPhone XS

Ahead of the official release of the iPhone XS, iPhone XS Max, and Apple Watch Series 4 tomorrow, customers have started lining up at Apple stores around the world. Images shared on Instagram and Twitter show queues forming in Australia, Singapore, and other countries.

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Apple Retail

Apple Biltmore moving to Scottsdale Fashion Square September 29th, Green Hills store reopening after renovations

Michael Steeber Sep 19 2018 - 7:27 am PT

Just one week after the launch of the iPhone XS and Apple Watch Series 4, Apple is set to move or reopen two of its stores across the United States. Both openings will happen on Saturday, September 29th at 10:00 A.M. local time and closely trail the planned September 21st move of Apple Eastview in Victor, New York to an expanded storefront. Friday will also be marked by the completion of Apple Suzhou, the company’s 505th retail store.

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Deliveroo can keep you fed while you’re waiting in line at the Apple Store – but not in the US

Ben Lovejoy Sep 19 2018 - 6:56 am PT

Lines at Apple Stores for the iPhone XS may not be very long this year, but for those sufficiently dedicated to start camping out the night before, food delivery service Deliveroo can make sure you don’t go hungry …

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Apple carrying stick-on Health Tags wearable with over one-year battery life

Michael Potuck Sep 18 2018 - 11:10 am PT

While Apple Watch Series 4 offers the most comprehensive health features yet and is the number one smartwatch, Apple still sells wearables from other companies in its retail stores and online. One of the latest products to become available from Apple is Spire’s Health Tags that stick to your clothes to seamlessly track heart rate, steps, stress, and sleep.

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Latest iPhone and Apple Watch updates unlock new potential for Today at Apple

Michael Steeber Sep 18 2018 - 10:21 am PT

With every Apple product launch, possibilities arise for new features to change the ways we use our devices and expand our current capabilities. Yesterday’s releases of iOS 12 and watchOS 5 include several changes that build upon existing technologies to create more compelling user experiences. Combined with new iPhone and Apple Watch models announced last week and shipping this Friday, fall’s releases open the door to a world of new skills for users to learn.

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Apple Retail

Apple Eastview opening in new location on iPhone XS, Apple Watch Series 4 launch day

Michael Steeber Sep 18 2018 - 4:02 am PT

Apple has announced that its indoor mall store in Victor, New York will be moving to a new location within the Eastview Mall on September 21st. The grand reopening is scheduled for 8:00 A.M., coinciding with the launch of the iPhone XS and Apple Watch Series 4.

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Apple stores prepare for iPhone and Apple Watch launches with new graphic panels, 3D feature bays

Michael Steeber Sep 16 2018 - 7:04 am PT

Ahead of next Friday’s iPhone and Apple Watch launches, Apple is rolling out fresh new artwork and eye-popping displays to its retail stores. Vivid graphic panels promote the upcoming iPhone XS, iPhone XR, and Apple Watch Series 4, while feature bays showcasing Apple services, apps, and third-party accessories are headlined by unique new molded iconography.

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