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Apple operates more than 500 retail stores across the globe.

iphone 16 pro max apple store

Apple operates more than 500 retail stores in 22 countries. Under the direction of Deirdre O’Brien, Apple Stores are staffed by more than 70,000 team members and 3,000 Creative Pros. Here’s everything you need to know about Apple Retail including COVID-19 status, new store openings, and the latest news.

COVID-19: Changes to the Apple Store experience

Wondering about the status of your local Apple Store? Check out our COVID-19 Reopening Tracker, which includes a full map of open stores, health and safety procedures, and all the information you need to know before your visit.

Apple Stores: What makes them unique?

Beyond their award-winning architecture and landmark designs, Apple Stores are known for their focus on education and creativity. Over 250,000 free Today at Apple sessions were offered to the community each quarter prior to the pandemic. New stores are designed with a Video Wall and gathering area for Today at Apple known as the Forum. Older “classic” locations are being upgraded to accommodate the same experience.

Hours and locations: Where can I find details about my local Apple Store?

Apple’s website has a great tool for finding nearby locations and store hours; just type in your address or zip code to get started. You can learn more about the design and details of Apple Stores at The Apple Store Glossary.

Apple Store appointments: How can get I help?

If you’re having a problem with your device or want to shop with a knowledgeable Specialist, take the time to make an appointment before your Apple Store visit. If you need to make a Genius Bar appointment or contact Apple Support, visit Apple’s website. To schedule a shopping session, visit this link or open the Apple Store app.

The latest store openings and upgrades

Share your experience

If you attend a store opening, spot something interesting, or attend a great Today at Apple session, we’d love to see and share your photos.

New Apple Park Visitor Center T-shirts are inspired by classic designs

It’s widely known that Apple Park Visitor Center offers highly-coveted custom merchandise for guests. The curated selection of T-shirts, caps, souvenirs, and more isn’t available to purchase at any other Apple store or online. Even the old Infinite Loop campus has a separate line of gear. Today, Apple updated its T-shirt selection at the Visitor Center for fall with some designs that long-time fans might remember.


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Photos: Documenting LA’s Tower Theatre before Apple’s retail transformation

Many of the most culturally significant metropolitan centers in the United States — like New York, Chicago, and San Francisco — are home to the latest prominent Apple retail stores. Los Angeles has long been an exception, lacking a downtown location of any kind. That’s set to change, as Apple has confirmed plans to establish a major presence at the Tower Theatre in L.A.’s Broadway Theater District. The new store will undoubtedly drive increased foot traffic and new development in the city’s historic core, transforming the culture around it. 9to5Mac visited the Broadway District to document the Tower Theatre’s condition before Apple’s renovation and the downtown community as it exists today.


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Apple teases new Japanese retail store for 2019, promotes Shibuya reopening with custom wallpapers

Apple’s enthusiasm for its retail expansion in Japan hasn’t been tempered. First in Shinjuku and later Kyoto, the company celebrated each of this year’s store openings with custom graphics and promotional videos. 2018’s new stores were even teased ahead of an official announcement to build excitement. Apple’s visual spectacle continues for its October 26th store reopening in Shibuya, which was announced yesterday evening. For the first time, a new store for 2019 has also been teased.


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Remembering Apple’s discontinued Print Products with one final photo book

In July, Apple announced that its first-party print products would be discontinued at the end of September. The news took me by surprise. While features like iCloud shared albums and Photos app Memories have lessened the need to make books and prints, I still regarded the service fondly.

Over the years, books and calendars from Photos on my Mac (and earlier, iPhoto) have made great gifts and keepsakes for family members and myself. To commemorate the end of an era, I decided to make one last hardcover photo book and theme it around a topic I love, and where many people learned about the Photos print service for the first time: Apple retail stores. My book arrived today.


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Retail marathon: Apple stores open in Scottsdale, Deer Park, Lehigh Valley, Green Hills, Robina

It’s a big weekend for Apple retail. Across the United States and Australia, five Apple stores reopened or relocated Saturday to new and expanded spaces. Each store brings with it a unique design and layout, replacing aging locations no longer suited for Apple’s contemporary retail ideals. 9to5Mac visited Apple Deer Park’s grand opening in Illinois to bring you photos of the new space, and readers across the world have sent us their own photos to share.


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Apple Park Visitor Center adds new, one-of-a-kind Avenues depicting Apple Watch Series 4, iPhone XS in exquisite detail

While standard Apple retail locations around the world have been receiving new graphic panels and 3D Feature Bays for the launch of the Apple Watch Series 4, iPhone XS, and upcoming iPhone XR, Apple Park Visitor Center is a wholly unique place. Coinciding with yesterday’s product launches, the store section of the space received some new and incredibly unique displays.


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Apple Store POS and pickup system seeing downtime nationwide

[Update: The system appears to be back up and running after about an hour and a half of downtime. Keep in mind lines might be longer than normal this afternoon and evening.]

Tons of Apple users are excited to pick up their new iPhone XS, XS Max and Apple Watch Series 4 today. Unfortunately, we’re hearing that Apple Stores are currently seeing downtime with the pickup and point-of-sale system, preventing customers from getting their devices.


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New Suzhou and Eastview Apple stores open to iPhone XS and Apple Watch Series 4 customers

Photo: dylen_s

As customers around the world begin to receive their iPhone XS and Apple Watch Series 4 orders today, Apple is also celebrating a launch day for its largest product: retail stores. Apple Suzhou, the company’s 505th store, opened its doors for the first time overnight in China to an enthusiastic crowd. Fans lined up not only to get their hands on the latest iPhones, but to be among the first to explore the massive new store. In the United States, Victor, New York customers were similarly treated to an admittedly more modest store at the Eastview Mall.


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